The point of this short post is that including some help tool with your product is not enough. Help tools are supposed to be helpful, and in order to be helpful it must be easily understood. I think that's common sense.
So why, oh, why do so many vendors, even the big names, avoid investing that little bit extra effort in proof-reading instructions and documentation? This is a classic example. The equipment is a Cisco EPC3925 EuroDocsis 3.0 2-PORT Voice Gateway.
"IP Flood Detection is hacker intrusion method when massive amount of packets are send to the networking equipment with a purpose to overwhelm it.This can expose weaknesses or cause failures.Enabling this future is essential part if intrusion prevention."
This is just one example. The rest of the documentation runs along the same standards.
I mean... really... Cisco... come on... Yes, I can understand what the statement actually means, but is this English? I can appreciate that translation into English from other languages might not be straightforward, I know, that's fine, but are you really unable to find one... ONE... English native-like speaker that can proof-read this stuff? I'm pretty sure you can afford it.
So why, oh, why do so many vendors, even the big names, avoid investing that little bit extra effort in proof-reading instructions and documentation? This is a classic example. The equipment is a Cisco EPC3925 EuroDocsis 3.0 2-PORT Voice Gateway.
"IP Flood Detection is hacker intrusion method when massive amount of packets are send to the networking equipment with a purpose to overwhelm it.This can expose weaknesses or cause failures.Enabling this future is essential part if intrusion prevention."
This is just one example. The rest of the documentation runs along the same standards.
I mean... really... Cisco... come on... Yes, I can understand what the statement actually means, but is this English? I can appreciate that translation into English from other languages might not be straightforward, I know, that's fine, but are you really unable to find one... ONE... English native-like speaker that can proof-read this stuff? I'm pretty sure you can afford it.
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